Objective
Connect external services (LLM, mail, Twilio, calendars, webhooks) to enable portal features.Access
Sidebar -> Integrations Path: /app//integrationsRoles
- owner, admin, agent
Integrations available
Twilio (Voice & WhatsApp)
Fields:| Field | Mandatory | Format | Example | Note |
|---|---|---|---|---|
| Twilio Account SID | Yes | AC… | ACxxxxxxxxx | From Twilio Console |
| Twilio Auth Token | Yes | 32 chars | ******** | From Twilio Console |
- Save Twilio Credentials
- Disconnect Twilio
| Field | Mandatory | Format | Example | Note |
|---|---|---|---|---|
| OpenAI API Key | Yes | sk-… | sk-xxxx | Required for AI |
- Save OpenAI Key
- Remove OpenAI Key
Google AI (Gemini)
Fields:| Field | Mandatory | Format | Example | Note |
|---|---|---|---|---|
| Google AI API Key | Yes | AIza… | AIza… | Required for RAG |
- Save Google AI Key
- Remove Google AI Key
Gmail (Email)
Actions:- Connect (opens Settings/Gmail)
- Manage (if already connected) -Go to Inbox
- Requires assigning agent before connecting.
Google Calendar
Action:- Connect (OAuth)
- Connect (OAuth)
Custom Webhooks
Fields:| Field | Mandatory | Format | Example | Note |
|---|---|---|---|---|
| Name | Yes | text | N8N workflow | Internal name |
| Webhook URL | Yes | URL | https://… | External endpoint |
- Add Webhook -Remove
ElevenLabs (TTS)
Fields:| Field | Mandatory | Format | Example | Note |
|---|---|---|---|---|
| ElevenLabs API Key | Yes | text | elevenlabs_… | For premium voices |
Bing Web Search
Fields:| Field | Mandatory | Format | Example | Note |
|---|---|---|---|---|
| Bing Web Search API Key | Yes | text | … | Enable Web Search |
Good practices
- Save Twilio once and reuse it in WhatsApp and Voice.
- Connect OpenAI or Google before creating agents.
- Use Webhooks for external actions (N8N, Make).
Screenshot
