Notifications

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Objective

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Access

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Roles

• owner, admin, agent, viewer

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Main functions

• View recent notifications.
• Filters: All / Unread.
• Search by text.
• Filter by Module (whatsapp, email, tasks, system).
• Filter by Type.
• Mark as read (individual) or Mark all as read.
• Open associated link if it exists.

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Good practices

• Check Unread daily for escalations.
• Use filters to isolate a channel.

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Screenshot