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Objective

Install the chat widget on your website to start conversations with agents.

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Requirements

  • An agent with Web Chat channel enabled.
  • Access to the HTML of your site.

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Step by step (embed)

  1. Get your tenantId and agentId.
  2. Insert the snippet before </body> on your site:
<script>
  (function() {
    window.HeliosChat = {
      tenantId: 'YOUR_TENANT_ID',
      agentId: 'YOUR_AGENT_ID',
      apiUrl: 'https://app.heliosvisionai.com'
    };
    var script = document.createElement('script');
    script.src = 'https://app.heliosvisionai.com/widget/helios-chat.js';
    script.async = true;
    document.body.appendChild(script);
  })();
</script>
  1. Save changes and reload the site.

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Notes

  • The agent must have Web Chat enabled in Agents.
  • If you change the agentId, new conversations will use the new agent.

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Screenshot

Web Chat Widget